Girl Scout Shop Returns/Exchanges Policy

Shop Return Policy:

• Receipt is required for any refund or exchange.
  
• Refunds or exchanges must be requested within 90 day from the date of purchase.
  
• After 90 days, only current official insignia merchandise may be exchanged but not returned.
  
• Merchandise must be returned in the original package with tags attached.
  
• The Council reserves the right to refuse the return of used, damaged, and/or discontinued merchandise.

Refund Policy:

• Cash refunds cannot be given.
  
• Refunds for cash/check purchases require the completion of a Payment Authorization from and may take two to three weeks for process and mailing of a refund check.
  
• Returns on debit/credit card purchases will be credited back to the card identifies on the receipt.

Are Shipping Fees Refundable?
Shipping and handling fees are not refundable.